Privacy Policy
Effective Date: January 1, 2026
Last Updated: January 1, 2026
Welcome to CondoSignal (“Company,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, disclose, sell, share, and protect personal information when users access or use our websites, applications, reports, AI-powered systems, and related services (collectively, the “Services”).
By using the Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
A. Information You Provide Directly
We may collect:
- Name
- Email address
- Phone number
- Mailing address
- Property address
- Condo or homeowner association information
- Uploaded documents
- User communications
- Payment information
B. Automatically Collected Information
We may automatically collect:
- IP address
- Device identifiers
- Browser type
- Operating system
- Usage information
- Clickstream data
- Referral URLs
- Cookie and analytics data
C. Information From Third Parties
We may receive information from:
- Marketing providers
- Analytics vendors
- Advertising partners
- Public records databases
- Property-related information providers
- Business partners
2. How We Use Information
We may use personal information to:
- Operate and provide the Services
- Generate reports and analysis
- Improve products and functionality
- Provide customer support
- Communicate with users
- Deliver marketing communications
- Conduct analytics and research
- Detect fraud or abuse
- Sell or share information with commercial partners
- Generate and distribute leads
3. Paid Access vs. Free Access Supported by Data Sharing
Users may access the Services through one of the following models:
A. Paid Access
Users may pay for access to certain Services.
B. Free Access Supported by Data Sharing
Users may choose to access certain Services at no monetary charge in exchange for allowing the Company to collect, use, sell, and share personal information with third parties for commercial purposes.
By selecting the free-access option, users expressly consent to:
- collection of personal information;
- sale or sharing of personal information;
- marketing communications;
- and disclosure to third-party commercial partners.
Participation is voluntary.
Users may opt out at any time as described in this Privacy Policy.
4. Sale and Sharing of Personal Information
We may sell or share personal information with third parties, including:
- Real estate professionals
- Condo-related service providers
- Insurance providers
- Mortgage brokers
- Contractors
- Restoration companies
- Legal service providers
- Marketing companies
- Data partners
- Analytics providers
Categories of information that may be sold or shared include:
- Name
- Email address
- Phone number
- Mailing address
- Property-related information
- User activity and engagement data
- Marketing attribution data
We may receive monetary or other valuable consideration in exchange for sharing this information.
5. AI and Automated Processing
The Services may utilize:
- artificial intelligence systems;
- machine learning models;
- automated document analysis;
- and automated scoring systems.
Automated outputs may contain errors or inaccuracies.
Users are responsible for independently verifying all information.
6. Cookies and Tracking Technologies
We use:
- cookies;
- pixels;
- analytics tools;
- session technologies;
- and similar tracking technologies.
These technologies help us:
- operate the Services;
- improve functionality;
- analyze usage;
- personalize experiences;
- and measure advertising performance.
Users may manage cookie preferences through browser settings.
7. California Privacy Rights
California residents may have the right to:
- know what personal information we collect;
- request access to collected information;
- request deletion of personal information;
- correct inaccurate information;
- opt out of the sale or sharing of personal information;
- and limit certain uses of sensitive personal information.
Users may exercise these rights by contacting us using the contact information below.
We will not discriminate against users for exercising applicable privacy rights.
8. Do Not Sell or Share My Personal Information
Users may opt out of the sale or sharing of personal information by:
- clicking the “Do Not Sell or Share My Personal Information” link on our website;
- adjusting privacy settings where available;
- or contacting us directly.
Opt-out requests will be processed in accordance with applicable law.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
- provide the Services;
- comply with legal obligations;
- resolve disputes;
- enforce agreements;
- and support legitimate business operations.
Retention periods may vary depending on legal and operational requirements.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Third-Party Services
The Services may contain links to or integrations with third-party services.
We are not responsible for the privacy practices or conduct of third parties.
Users should review third-party privacy policies independently.
12. Children’s Privacy
The Services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children.
13. International Data Transfers
Personal information may be transferred to and processed in jurisdictions outside the user’s province, state, or country.
By using the Services, users consent to such transfers.
14. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
Updated versions become effective upon posting.
Continued use of the Services constitutes acceptance of revised policies.
15. Contact Information
CondoSignal, Inc.
[Address on file — contact info@condosignal.com]
info@condosignal.com
[Phone on file — contact info@condosignal.com]