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Terms of Service

Terms of Service

Effective Date: January 1, 2026
Last Updated: January 1, 2026

Welcome to CondoSignal (“Company,” “we,” “our,” or “us”).

These Terms of Service (“Terms”) govern your access to and use of the Company’s websites, applications, software, reports, document analysis tools, AI-powered analysis systems, communications, and related services (collectively, the “Services”).

By accessing or using the Services, you agree to be legally bound by these Terms. If you do not agree, you must not use the Services.

1. Eligibility

You must:

  • be at least 18 years old;
  • have legal capacity to enter into binding agreements; and
  • comply with all applicable laws.

You may not use the Services if prohibited by applicable law.

2. Nature of the Services

The Services may include:

  • condo and property document analysis;
  • AI-assisted summaries and reports;
  • educational information;
  • lead-generation services;
  • referral services;
  • risk indicators;
  • document storage and processing;
  • and related informational tools.

The Services are informational only and are not a substitute for professional advice.

3. No Legal Advice or Professional Services

THE SERVICES ARE PROVIDED FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY.

THE COMPANY IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE.

THE COMPANY, ITS AFFILIATES, EMPLOYEES, CONTRACTORS, ANALYSTS, CONSULTANTS, REPRESENTATIVES, AND AI SYSTEMS ARE NOT ACTING AS:

  • LAWYERS;
  • CONDO LAWYERS;
  • ENGINEERS;
  • RESERVE FUND SPECIALISTS;
  • ACCOUNTANTS;
  • INSURANCE ADVISORS;
  • REAL ESTATE BROKERS;
  • PROPERTY MANAGERS;
  • INVESTMENT ADVISORS;
  • OR OTHER LICENSED PROFESSIONALS.

NO ATTORNEY-CLIENT, FIDUCIARY, AGENCY, OR PROFESSIONAL RELATIONSHIP IS CREATED THROUGH USE OF THE SERVICES.

ANY REPORTS, FLAGS, SCORES, SUMMARIES, RECOMMENDATIONS, OR ANALYSIS PROVIDED THROUGH THE SERVICES ARE GENERAL INFORMATIONAL OUTPUTS ONLY.

USERS MUST CONSULT QUALIFIED LICENSED PROFESSIONALS BEFORE MAKING DECISIONS RELATING TO:

  • REAL ESTATE PURCHASES;
  • CONDO TRANSACTIONS;
  • SPECIAL ASSESSMENTS;
  • STRUCTURAL ISSUES;
  • INSURANCE CLAIMS;
  • LITIGATION;
  • GOVERNANCE MATTERS;
  • PROPERTY INVESTMENTS;
  • OR FINANCIAL DECISIONS.

THE COMPANY DOES NOT GUARANTEE THAT THE SERVICES WILL IDENTIFY ALL RISKS, DEFECTS, LEGAL ISSUES, FINANCIAL RISKS, INSURANCE ISSUES, GOVERNANCE CONCERNS, OR STRUCTURAL PROBLEMS.

4. AI-Generated Content Disclaimer

The Services may utilize:

  • artificial intelligence;
  • machine learning systems;
  • automated document analysis;
  • algorithmic scoring systems;
  • and automated summarization technologies.

AI-generated outputs may:

  • contain errors;
  • omit important information;
  • misinterpret documents;
  • produce inaccurate summaries;
  • or generate incomplete conclusions.

THE COMPANY DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, RELIABILITY, OR FITNESS OF ANY AI-GENERATED OUTPUT.

Users are solely responsible for independently verifying all information.

5. User Responsibilities

Users are solely responsible for:

  • reviewing all reports and outputs;
  • independently verifying information;
  • obtaining professional advice where appropriate;
  • ensuring uploaded materials are lawful;
  • and evaluating all third-party providers.

Users acknowledge that reliance on the Services is entirely at their own risk.

6. Paid Access and Free Access Supported by Data Sharing

Users may access the Services through one of the following models:

A. Paid Access

Users may purchase access to certain Services for a fee.

B. Free Access Supported by Data Sharing

Users may choose to access certain Services at no monetary charge in exchange for allowing the Company to collect, use, sell, and share personal information with third parties.

By selecting the free-access model, users expressly consent to:

  • collection of personal information;
  • sale or sharing of personal information;
  • marketing communications;
  • and disclosure to commercial partners.

Participation is voluntary, and users may opt out as described in the Privacy Policy.

7. Privacy and Data Sales

The Company may collect, use, disclose, sell, and share personal information in accordance with the Privacy Policy.

Categories of information that may be sold or shared include:

  • name;
  • email address;
  • phone number;
  • mailing address;
  • property-related information;
  • user activity data;
  • and marketing engagement information.

Users acknowledge that the Company may receive monetary or other valuable consideration in exchange for sharing such information.

8. Third-Party Services and Referrals

The Company may provide:

  • referrals;
  • introductions;
  • lead distribution;
  • advertising;
  • or connections to third parties.

Third parties may include:

  • lawyers;
  • condo lawyers;
  • engineers;
  • contractors;
  • insurance providers;
  • mortgage brokers;
  • restoration companies;
  • real estate professionals;
  • or other service providers.

THE COMPANY DOES NOT:

  • endorse;
  • guarantee;
  • verify;
  • supervise;
  • or warrant any third party.

Any dealings between users and third parties are solely between those parties.

THE COMPANY SHALL NOT BE LIABLE FOR:

  • third-party conduct;
  • negligence;
  • fraud;
  • errors;
  • omissions;
  • damages;
  • or disputes.

9. User Content

Users retain ownership of uploaded documents and materials.

By uploading content, users grant the Company a worldwide, non-exclusive, royalty-free license to:

  • host;
  • store;
  • process;
  • analyze;
  • reproduce;
  • modify;
  • and use such content to provide and improve the Services.

Users represent that they have all necessary rights to upload submitted materials.

10. Prohibited Conduct

Users may not:

  • violate applicable laws;
  • upload unlawful or infringing content;
  • interfere with platform security;
  • reverse engineer the Services;
  • scrape or automate access without authorization;
  • impersonate others;
  • or misuse reports or outputs.

The Company may suspend or terminate accounts for violations.

11. Intellectual Property

All software, branding, reports, interfaces, designs, algorithms, workflows, and content provided through the Services are owned by the Company or its licensors.

Users may not:

  • reproduce;
  • resell;
  • distribute;
  • modify;
  • or commercially exploit the Services without written consent.

12. Disclaimer of Warranties

THE SERVICES ARE PROVIDED:

  • “AS IS”;
  • “AS AVAILABLE”;
  • AND “WITH ALL FAULTS.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY;
  • FITNESS FOR A PARTICULAR PURPOSE;
  • TITLE;
  • NON-INFRINGEMENT;
  • ACCURACY;
  • RELIABILITY;
  • SECURITY;
  • OR AVAILABILITY.

THE COMPANY DOES NOT WARRANT THAT:

  • THE SERVICES WILL BE ERROR-FREE;
  • RESULTS WILL BE ACCURATE;
  • DEFECTS WILL BE CORRECTED;
  • OR THE SERVICES WILL BE UNINTERRUPTED.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR:

  • INDIRECT DAMAGES;
  • INCIDENTAL DAMAGES;
  • CONSEQUENTIAL DAMAGES;
  • SPECIAL DAMAGES;
  • EXEMPLARY DAMAGES;
  • PUNITIVE DAMAGES;
  • LOSS OF PROFITS;
  • LOSS OF REVENUE;
  • LOSS OF DATA;
  • LOSS OF PROPERTY VALUE;
  • SPECIAL ASSESSMENTS;
  • INVESTMENT LOSSES;
  • CONSTRUCTION DEFECT CLAIMS;
  • OR BUSINESS INTERRUPTION.

THIS LIMITATION APPLIES EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE COMPANY’S MAXIMUM AGGREGATE LIABILITY SHALL NOT EXCEED:

  • THE GREATER OF:
    • CAD $100; OR
    • THE TOTAL AMOUNT PAID BY THE USER TO THE COMPANY DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

IF THE USER ACCESSED THE SERVICES WITHOUT PAYMENT, LIABILITY SHALL NOT EXCEED CAD $100.

14. Indemnification

Users agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, contractors, agents, licensors, and partners from and against any claims, liabilities, damages, losses, costs, or expenses, including legal fees, arising from:

  • use of the Services;
  • uploaded content;
  • violation of these Terms;
  • reliance on outputs or reports;
  • disputes with third parties;
  • or violation of applicable law.

15. Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved exclusively through final and binding arbitration.

Arbitration shall:

  • be conducted in Calgary, Alberta, Canada;
  • be governed by the laws of Alberta;
  • and proceed in the English language.

Users waive any right to:

  • trial by jury;
  • court proceedings;
  • or participation in class actions.

All claims must be brought individually.

Nothing in this section prevents the Company from seeking injunctive or equitable relief in court for misuse of intellectual property or confidential information.

16. Governing Law

These Terms shall be governed exclusively by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles.

17. Force Majeure

The Company shall not be liable for delays or failures resulting from causes beyond reasonable control, including:

  • internet outages;
  • cyberattacks;
  • natural disasters;
  • labor disputes;
  • government actions;
  • or failures of third-party providers.

18. Termination

The Company may suspend or terminate access to the Services at any time, with or without notice, for any reason.

Upon termination:

  • rights granted to users immediately cease;
  • and certain provisions of these Terms shall survive termination.

19. Changes to These Terms

The Company may modify these Terms at any time.

Updated Terms become effective upon posting.

Continued use of the Services constitutes acceptance of revised Terms.

20. Contact Information

CondoSignal, Inc.
[Address on file — contact info@condosignal.com]
info@condosignal.com
[Phone on file — contact info@condosignal.com]